Shipping Policy
Shipping Policy
Effective Date: 15-06-2025
Website: https://shop.aappafiltercoffee.com
Shipping Policy
At Aappa Filter Coffee, we are committed to delivering freshly packed, premium-quality coffee products to your doorstep in a timely and secure manner. This Shipping Policy outlines how we process and deliver your orders.
By placing an order on our website, you agree to the terms described below.
1. Order Processing
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Orders are typically processed within 1–2 business days after successful payment confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
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During festive seasons, promotional sales, or unforeseen circumstances, processing times may be slightly longer.
Once your order has been processed and dispatched, you will receive a confirmation notification along with tracking details, where available.
2. Shipping Coverage
We currently ship across India to serviceable PIN codes through our trusted logistics partners.
If your location is not serviceable, we will notify you and issue a full refund if payment has already been received.
3. Estimated Delivery Time
Estimated delivery timelines are:
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Metro Cities: 2–5 business days
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Other Cities & Towns: 3–7 business days
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Remote Areas: 5–10 business days
These timelines are estimates and may vary depending on courier operations and location.
4. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.
From time to time, we may offer free shipping on eligible orders or promotional campaigns, subject to the terms announced on our website.
5. Order Tracking
Once your order has been shipped, you may receive:
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Shipment confirmation via email or SMS (where applicable)
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Tracking number
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Courier partner details
Tracking updates are dependent on the courier partner's systems and may take some time to reflect after dispatch.
6. Delivery Attempts
Our delivery partners will make reasonable attempts to deliver your order.
If delivery cannot be completed due to reasons such as:
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Incorrect or incomplete address
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Recipient unavailable
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Incorrect contact information
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Refusal to accept delivery
the package may be returned to us. In such cases, additional shipping charges may apply for re-dispatch.
7. Address Changes
Please ensure that your shipping address and contact details are accurate before placing your order.
Once an order has been processed or dispatched, we may not be able to modify the delivery address.
If you need assistance, please contact us immediately after placing your order.
8. Delays Beyond Our Control
While we strive to deliver orders within the estimated timeframe, delays may occur due to circumstances beyond our control, including but not limited to:
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Weather conditions
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Natural disasters
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Public holidays
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Transportation disruptions
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Government restrictions
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Operational issues with courier partners
In such situations, we appreciate your patience and understanding.
9. Damaged or Incorrect Deliveries
If you receive:
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A damaged package,
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A damaged product, or
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An incorrect item,
please contact us within 48 hours of delivery at:
Kindly include:
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Order Number
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Description of the issue
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Photographs of the product and packaging
Your request will be reviewed in accordance with our Return & Refund Policy.
10. International Shipping
Currently, Aappa Filter Coffee ships only within India.
If we begin offering international shipping in the future, this policy will be updated accordingly.
11. Contact Us
For any questions regarding shipping or delivery, please contact:
Aappa Filter Coffee
Email: support@aappafiltercoffee.com
Website: https://shop.aappafiltercoffee.com
Location: Pune, Maharashtra, India