Privacy Policy

Privacy Policy

Effective Date: 15-06-2025
Website: https://shop.aappafiltercoffee.com

Privacy Policy

At Aappa Filter Coffee, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Full Name

  • Email Address

  • Phone Number

  • Billing Address

  • Shipping Address

  • PIN Code

  • Order Details

Payment Information

Payments made on our website are securely processed through Razorpay and other authorized banking partners. We do not store your debit card, credit card, UPI PIN, CVV, or complete banking information on our servers.

Technical Information

When you visit our website, we may automatically collect:

  • IP Address

  • Browser Type

  • Device Information

  • Operating System

  • Pages Visited

  • Time Spent on Website

  • Referral Source

  • Cookies and Similar Technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Deliver products to your address

  • Send order confirmations and shipping updates

  • Respond to customer support requests

  • Improve our products and website experience

  • Prevent fraud and unauthorized transactions

  • Comply with legal obligations

  • Send promotional emails or offers (only where permitted)

3. Payment Processing

We use Razorpay as our payment gateway to facilitate secure transactions.

When you make a payment, your payment information is processed directly by Razorpay through encrypted and secure infrastructure. Aappa Filter Coffee does not collect or store sensitive payment credentials such as:

  • Card Number

  • CVV

  • UPI PIN

  • Internet Banking Password

Payment processing is subject to the privacy practices and terms of Razorpay and the respective financial institutions.

4. Cookies

Our website may use cookies and similar technologies to:

  • Remember your preferences

  • Improve website performance

  • Analyze visitor behavior

  • Personalize your shopping experience

  • Measure marketing effectiveness

You may disable cookies through your browser settings, although some website features may not function properly.

5. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information only with trusted third parties necessary to operate our business, including:

  • Payment gateway providers

  • Shipping and logistics partners

  • Website hosting providers

  • Analytics providers

  • Government or legal authorities where required by law

These parties receive only the information necessary to perform their services.

6. Data Security

We implement commercially reasonable security measures to protect your information from unauthorized access, misuse, alteration, or disclosure.

However, no method of internet transmission or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Marketing Communications

If you subscribe to our newsletter or provide your contact information, we may send:

  • Product updates

  • Promotional offers

  • New launches

  • Brand announcements

You may unsubscribe from these communications at any time using the unsubscribe link or by contacting us.

8. Third-Party Services

Our website may contain links or integrations with third-party services such as:

  • Razorpay

  • Courier partners

  • Analytics providers

  • Social media platforms

We are not responsible for the privacy practices or content of third-party websites or services. Users should review their respective privacy policies.

9. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

If we become aware that such information has been collected, we will take appropriate steps to remove it.

10. Your Rights

Subject to applicable laws, you may have the right to:

  • Access your personal information

  • Request correction of inaccurate information

  • Request deletion of your information where legally permissible

  • Withdraw consent for marketing communications

  • Contact us regarding your privacy concerns

11. Data Retention

We retain your information only for as long as necessary to:

  • Fulfill orders

  • Provide customer support

  • Meet legal and tax obligations

  • Resolve disputes

  • Enforce our agreements

Once no longer required, information may be securely deleted or anonymized.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations.

The updated version will be posted on this page with the revised Effective Date.

13. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

Aappa Filter Coffee

Email: support@aappafiltercoffee.com

Website: https://shop.aappafiltercoffee.com

Location: Pune, Maharashtra, India